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Browse our collection of Frequently Asked Questions, or search for something specific.


Important Information

▼ How can I contact Savvy.co.uk?

We are a trading name of Valour Finance Limited which is authorised and regulated by the Financial Conduct Authority.

Company Registration Number 6034431.
Firm Reference Number 718303.
Data Protection Z1012907.

Registered Office

Valour Finance Limited
First Floor
Highbank House
Exchange Street
Stockport
England
SK3 0ET

Email

info@savvy.co.uk

Telephone

Underwriting: 0330 002 0117

Customer Care: 0330 002 0118

Freephone: 0800 007 5888

Online chat

Login here

► What are the website terms for Savvy.co.uk?

► How can I make a complaint to Savvy.co.uk?

► What is the cookie policy for Savvy.co.uk?

► About our loans & charges

► About debt help & advice

► Loan jargon buster

► Credit score jargon buster

The Basics

► What loans do you provide?

► What loan terms do you offer?

► Can I apply for a loan?

► Will I definitely be approved?

► Will you always credit check me?

Applying With Savvy.co.uk

► How do I apply?

► What do I need to make an application?

► Why do you need my bank and debit card info?

► Do you need any paper work?

► How quickly do I get my loan?

► Can you pay my loan out at weekends?

► I have a Savvy loan, can I apply for another?

► Why do you ask for my internet banking details?

► Who sees my internet banking login details?

► What happens to my internet banking details after I input them on your website?

► What happens to the statement data you obtain?

► What will my bank say about me inputting my login details into your website?

Help With My Application

► Having difficulties applying online?

► You need to see bank statements & pay slips, what now?

► I have changed my mind, what now?

► I have been declined, what now?

I Have A Savvy Loan

► How do you take repayments?

► Can I repay my loan off early?

► What happens if I do not repay my loan?

► I'm struggling to make a repayment, what now?

GDPR & Data Protection

► What personal data does Savvy collect?

► Does Savvy share my personal data with third parties?

► How do I change my marketing preferences?

► Is my personal data safe with Savvy?

► How long do you keep my personal data for?

► My data is incorrect, what should I do?

 
 
 
 
 
 
 
 

Info

Important information about our loans. Please take time to read about us and how we operate as we take our responsibilities and duties as a provider of consumer finance seriously.

We want you to understand about the finance we provide. Please click here to read some FAQ's before you make an online application for credit.

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